ЧЕРЧАТА, А. О. Formation of Indicators of Resultativity and Effectiveness of Business Processes on the Basis of the Balanced Scorecard (BSC) Concept. Scientific Bulletin of Ivano-Frankivsk National Technical University of Oil and Gas (Series: Economics and Management in the Oil and Gas Industry), [S. l.], v. 2, n. 14, p. 137–143, 2018. Disponível em: https://eung.nung.edu.ua/index.php/ecom/article/view/40. Acesso em: 2 may. 2024.